Harvey is a postgraduate who joined the Brokerbility team as a Helpdesk Assistant, having graduated from Sheffield Hallam University in 2023 with a BSc (Honours) in Information Technology with Business Studies. In this role, Harvey manages and responds to Helpdesk tickets and calls, allocates messages to insurers, and monitors referral volumes. Additionally, Harvey handles several important monthly tasks. Beyond the office, Harvey enjoys watching and playing football, as well as playing the guitar in his spare time.